FAQ
We currently ship to the United States, Canada, and the United Kingdom.
Orders are usually processed within 1–3 business days. Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–12 business days
- United Kingdom: 5–10 business days
Shipping times may vary during busy seasons or due to carrier delays.
Once your order ships, you will receive a confirmation email with tracking details, if available. You can also visit our Track Your Order page.
If your order has not yet been processed, we may be able to cancel it. Please email us as soon as possible at care@egyptloom.com.
Yes, we accept eligible return requests within 14 days of delivery. Please see our Returns & Refunds Policy for full details.
Please contact us within 48 hours of delivery at care@egyptloom.com with your order number and photos of the issue.
No, you can place an order as a guest unless account creation is required during checkout.
What payment methods do you accept?
Sometimes items may arrive separately depending on availability or fulfillment location.
You can email us anytime at care@egyptloom.com.
We do our best to display products as accurately as possible. However, slight variations in color or appearance may occur depending on screen settings and lighting.
If free shipping is available, it will be shown clearly at checkout or on the product page.